A.D. Rarasati, J. Sumabrata, M. I. Hafidz, and H. T. Zuna, “SERVICE QUALITY ANALYSIS IN INDONESIAN HIGHWAYS”, MJIT, vol. 2, no. 1, pp. 30–37, Jun. 2017, Accessed: Jun. 17, 2026. [Online]. Available: https://ejournal.unikl.edu.my/index.php/mjit/article/view/525