THE ORGANIZATIONAL CRITICAL SUCCESS FACTORS OF CLOUD COMPUTING IMPLEMENTATION

Abstract

Cloud computing is an emerging new computing model for the organization to support business process solution and the result of a successful information system. With the enormous growth of users, services, business contents and resources, information systems are facing the challenges of optimizing resource allocations, dealing with energetic concurrency demand, handling rapid storage growth requirement and cost monitoring. This paper contributes to the literature on cloud computing concepts and exploring the issues associated with its acceptance by the business organization. The aim of this paper is to specify the Critical Success Factors (CSFs) for cloud computing implementation in the business organization. The results on the CSFs was grouped into four factors; Organization, Environment, Technology and Decision Maker Characteristics. Each of these four factors includes several important elements that can assist to enhance the implementation of cloud computing service in the business organization. Besides, this paper also aims to investigate the business benefit gained by implementing cloud computing in the firm as well as the key challenges of cloud implementation in business.