A STUDY OF SMART WAREHOUSE EFFICIENCY IN SHORUBBER (M) SDN. BHD.

Abstract

The smart warehouse system play vital role in manufacturing company whereby the system is the important things to make asuccessful warehouse. Robotics, Radio-Frequency Identification (RFID), Internet of Things (IoT), employees training and internet stability have been the factor to be measure the efficiency of smart warehouse system at Shorubber (Malaysia) Sdn. Bhd. There are two objectives in this research. Firstly, to identify the current state of warehouse system among the company. Secondly, to examine the barriers of smart warehouse system practices implementation in the company. In this paper, the researcher used qualitative method which an interview questions have been successfully distributed to the respondent who is a warehouse manager in Shorubber (Malaysia) Sdn. Bhd. The results show that the first objective was achieved but the company did not fully practices the implementation of smart warehouse and there were only a few smart elements that are used in the company system such as barcode scanner, barcoding system, battery operated forklifts and SAP and SYSPRO system. This indicates that not all the variables influence to increase the efficiency of smart warehouse system in that company. Only 2 of 5 smart warehouse factors that available in the company which are internet stability and employees training. However, the accuracy percentage is already high which is 99.9997%. For future research, the researcher wants to use qualitative method and select variable that can give greater impact onthe efficiency of smart warehouse system.